bdokp Privacy Policy
Your personal information is of the highest importance to us. This policy explains in detail how bdokp collects, stores, and protects your information.
Introduction and Scope
bdokp ("we", "our", "platform") is a trusted online betting and casino platform in Bangladesh. We have complete respect for the privacy of our users ("you", "your") and treat the protection of your personal information as our highest priority.
This privacy policy applies to bdokp's website bdokp.cam and all associated services. It explains what types of information we collect, why we collect it, how we use it, and in what circumstances it may be shared with third parties. By using our services, you are agreeing to the terms of this privacy policy.
This policy should be read together with our Terms and Conditions and Responsible Gaming policy. If you have any questions, please contact our support team.
What Information We Collect
bdokp collects two types of information from you — information you provide voluntarily and information our systems collect automatically.
A. Information Provided Directly
During account registration and management, we may collect the following information:
- Full name and date of birth (for age verification)
- Email address and mobile number
- Current address
- National ID or passport number (for identity verification)
- bKash, Nagad, Rocket, or Upay account number (for transactions)
- Bank account details (for bank transfers)
- Messages and attachments you provide during support chats
B. Automatically Collected Information
When you use our platform, we collect the following technical information:
- IP address and device identifier (Device ID)
- Browser type and operating system
- Site visit times, page view history, and session duration
- Information obtained from cookies and similar tracking technologies
- Transaction history and betting activity
- Login time and location-related information
Purpose of Information Use
bdokp uses your personal information only for specific and lawful purposes. We never sell your information or use it in an unauthorised way.
Account Management
To create, verify, maintain, and secure your account.
Transaction Processing
To process deposit and withdrawal requests quickly and securely.
Fraud Prevention
To detect and prevent fraud, money laundering, and other illegal activities.
Customer Support
To enable our 24/7 support team to resolve your questions and complaints quickly.
Service Improvement
To analyse user experience and further improve our platform.
Notifications and Offers
To send you relevant promotions and updates based on your preferences (you can opt out at any time).
Cookies and Tracking Technologies
Cookies and similar technologies are used on the bdokp website. Cookies are small text files stored on your device that help our website function more effectively.
Types of Cookies We Use
- Essential Cookies: Essential for the basic operation of the site. Without these, login and transactions are not possible.
- Functionality Cookies: Used to remember your preferred settings (such as language).
- Analytics Cookies: Collect anonymous statistics to understand how the site is used.
- Security Cookies: Used for fraud detection and account protection.
You can control cookies through your browser settings. However, please note that disabling essential cookies may prevent some bdokp services from working properly.
Information Sharing and Disclosure
bdokp does not sell your personal information to third parties. However, in certain circumstances we may share your information with the following parties:
Service Providers
We work with trusted third-party technology providers who manage specific services on our behalf — such as payment processing (bKash, Nagad, Rocket, Upay), cybersecurity analysis, and gaming content delivery. These providers operate under strict confidentiality agreements and may use your information only for the agreed purposes.
Legal Obligations
If required to comply with a court order, a lawful request from a law enforcement agency, or applicable law, we may be required to disclose your information. In such cases we always follow a policy of providing only the minimum necessary information.
Business Transfers
If in the future bdokp's business operations involve an event such as a merger, acquisition, or sale, your information may be transferred to the successor entity. In that case we will notify you in advance.
With Your Consent
Outside the circumstances described above, we will not share any of your personal information with third parties without your explicit consent.
Data Security Measures
bdokp applies industry-standard technical and administrative measures to protect your personal information. Our security infrastructure includes:
- SSL/TLS Encryption: All data exchanged between you and our servers is secured with 256-bit SSL encryption.
- Data Encryption: Sensitive stored data (relating to payments and identity) is always kept in encrypted form.
- Access Controls: Only authorised staff can view your information, and only when specifically required.
- Two-Factor Authentication: Two-factor authentication (2FA) is provided to ensure account security.
- Regular Security Reviews: Our systems undergo regular security testing.
- Firewall and Intrusion Detection: Around-the-clock monitoring prevents unauthorised access.
Please note that 100% security on the internet cannot be guaranteed. Please keep your password confidential and notify us immediately if you notice any suspicious activity.
Data Retention Period
bdokp retains your information only for as long as necessary. The retention period depends on the type and purpose of the information:
- Account Information: For as long as the account is active and, after closure, for a defined period as required by law.
- Transaction Records: Financial transaction history is retained for the period specified under applicable Bangladeshi law.
- Communication Logs: Customer service conversations are kept for a limited period for the purpose of resolving issues.
- Cookie and Tracking Data: Deleted automatically at the end of a session or after a set period, depending on the type of cookie.
When the need to retain information has ended, we securely delete or anonymise it so that your identity cannot be identified in any way.
Your Rights
As a bdokp user, you have the following rights over your own information. To exercise these rights, please contact our support team:
Right to Access
You have the right to know what information we hold about you and to receive a copy of it.
Right to Correction
If any of your information is incorrect or incomplete, you may request that it be corrected or updated.
Right to Erasure
In certain circumstances you may request that your information be deleted (the "right to be forgotten").
Right to Object to Processing
You may object to the use of your information for marketing purposes and unsubscribe at any time.
Right to Data Portability
You may request your information in a structured, commonly used format.
Right to Restriction
In certain circumstances you may request that the processing of your information be restricted.
Please note that in some cases we may not be able to delete information or stop processing it due to legal obligations. In that case we will inform you of the reason.
Privacy Protection for Minors
bdokp is for people aged 21 and over only. We do not knowingly collect information from anyone under the age of 21. Age verification is mandatory at the time of account registration.
If we are informed that someone under the age of 21 has registered on our platform, we will immediately close that account and delete the associated information.
If a parent or legal guardian believes their minor child is using our services, please contact our support team.
About Third-Party Services
Our platform includes services from game providers (companies such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, and Spribe) and payment providers (bKash, Nagad, Rocket, Upay). These third parties have their own privacy policies that are separate from ours.
We are not responsible for the privacy practices of these third parties. If you transact directly with these organisations, please read their own privacy policies.
Policy Changes and Updates
bdokp may update this privacy policy from time to time. The policy may be revised due to changes in law, the addition of new services, or changes in our business operations.
For significant changes, we will notify you at your registered email and publish the new version on the website with an updated date. If you continue using our services after a revision, you will be considered to have accepted the updated policy.
You are advised to visit this page regularly to stay informed about policy changes.
Contact Us
If you have any questions, concerns, or information-related requests about this privacy policy, please get in touch with us. Our team is always ready to provide support in Bengali.
Speak with Our Support Team
We are always ready for any privacy-related requests or questions.
We will make every effort to resolve your request as quickly as possible.
Learn more: Terms and Conditions | Responsible Gaming | FAQ